OPS
The traditional IT operation and maintenance service is more of a “responsive” support service, while the operation and maintenance service of ECCOM network gradually transforms the responsive support service into a package of service. Through active monitoring and operation and maintenance management, customers can obtain more worry-free and better effect all-round service, which belongs to a “managed” IT service. It will provide customers with service content with the following functions:
Fault detection
By receiving, analyzing, and storing the system information of the managed object, the abnormal problem of the managed object is detected.
Performance monitoring
MonitorING the performance indicators of the customer system in real time, such as equipment CPU, memory utilization, important port traffic, service status, etc. and store relevant historical information for analysis.
Active alarm
For the detected abnormal problems or the abnormal performance compared with the set standard, warning information can be sent according to the pre-established warning strategy.
Configuration backup
According to the backup strategy, the system configuration of the managed object is backed up regularly to improve the running safety; it also provides a comparison with the
Fault detection2
By receiving, analyzing, and storing the system information of the managed object, the abnormal problem of the managed object is detected.
Performance monitoring
MonitorING the performance indicators of the customer system in real time, such as equipment CPU, memory utilization, important port traffic, service status, etc. and store relevant historical information for analysis.
Active alarm
For the detected abnormal problems or the abnormal performance compared with the set standard, warning information can be sent according to the pre-established warning strategy.
Configuration backup
According to the backup strategy, the system configuration of the managed object is backed up regularly to improve the running safety; it also provides a comparison with the
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