YOUR COMPANY. UNLIMITED.  

           

               ECCOM is Bitrix24 Silver partner. 

            Bitrix24 is a software program that can help you manage all your projects, optimize your sales funnel, and grow your business 

            with curated features like an e-commerce store. There are many benefits to using Bitrix24 in your office. 

            To break down these benefits, ECCOM and Birix24 can break down each solution according to the area it applies best.

            CRM & MARKETING

                     

            

              

            The CRM provides a platform to organise and track interaction with potential or existing clients, partners, agents and other contacts. 

            All new events including phone calls, messages and meetings, are connected with a contact or company and related quote and deal records. 

          The CRM allows you to automate your sales process to speed up your internal actions and provide better service to your customers. 

            Run marketing campaigns through email and SMS channels, collect payments and report on all your team’s activity.

          

           TASKS & PROJECTS

                 

       

                        Workgroups include a dedicated space where all of the files, discussions, calendars and tasks pertaining to a project are stored 

                  and accessed by users who are responsible for the project. Time spent on tasks can be tracked and groups can be opened 

                  to clients and suppliers.

                         CHAT

              Nothing is faster than real time communications and these all tools are built into your system including instant messaging, voice & video calls, 

              group chat and conferencing. Hold a video call with up to 24 people, share screens and swop files live on the call. Invite your customer and

              suppliers into a conference call using voice or video with the extranet portal.

              WORKFLOWS

                If your employees need to ask for leave, submit expenses, request technical assistance or put a purchase request in, they can do it

                with Workflows. All Workflow updates are posted to your assignments page for your approval or input and notifications are visible 

                in the activity stream, and via the mobile app. Custom Workflows can be created allowing automation of many administrative tasks 

                and improving the speed and efficiency of your operations.

                         TELEPHONY                     

                    High-quality phone solution integrated into the contact database allowing calling directly from the CRM and recording of conversations

                    into the related record. No need for special IP-telephony equipment, you can call from your portal anywhere

                    that there is a reliable internet connection.

                    Route calls to predefined teams, transfer to colleagues and view a log of all calls for customer service or performance monitoring.